UX/UI and Product Design - Web - Branding - Campaign
JPMorgan Chase
UX/UI/Product Design
Social B
UX/UI Design - Mobile
Sutter Health
UX/UI Design - Mobile
Suki
UX/UI Design - Mobile
Instant Museum
UX/UI Design - Mobile
Traditions
UX/UI - Mobile - Website
Out of Body
Motion Graphics
Big Screen
Infographics
Jasmine Garden
Campaign
Resume
Timothy Nguyen Design
2013 - Present
I’m a UX/UI Product Design Lead passionate about designing intuitive, engaging experiences that solve complex problems. With an MFA in Design and New Media, I bring together creativity, strategy, and user-centered design to create products that deliver value for both users and businesses.
JPMorgan Chase
2017 - 2025
As a Senior UX Designer, I led the design of high-impact products, including Business Line of Credit, PPP Loans (Paycheck Protection Program), Credit Journey, and Dodd-Frank initiatives, delivering user-centered solutions that simplify complex experiences and drive business results.
Améredia - Ad Agency
2011 - 2012
As a Production Designer, I collaborated on creative concept development and produced compelling brochures and conference materials that enhanced brand visibility, communicated complex information clearly, and drove audience engagement.
With an MFA in Design and New Media, I’m passionate about creating thoughtful, human-centered experiences that make a difference. By combining creativity, design thinking, and strategic problem-solving, I transform ideas into impactful UX/UI, Product, and Visual Design solutions that connect with users, solve complex challenges, and deliver measurable results.
JPMorgan Chase
Business Lending, Credit Journey and Dodd Frank
As a Senior UX Designer at JPMorgan Chase, I played a key role in shaping the user experience for Business Line of Credit, Credit Journey, and Dodd-Frank initiatives, helping transform complex financial processes into intuitive, customer-centered digital experiences. Collaborating closely with designers, product managers, content strategists, developers, and researchers, I designed user flows, wireframes, and prototypes that streamlined application journeys, reduced friction, and improved usability for business customers.
During the COVID-19 pandemic, I led the UX design effort for the Paycheck Protection Program (PPP) application experience, enabling small businesses to quickly access critical financial relief through the CARES Act. Working under tight deadlines and evolving regulatory requirements, I created a clear, step-by-step application process that simplified complex workflows, reduced user confusion, and provided guidance throughout the journey.
Through user-centered design, cross-functional collaboration, and rapid iteration, our team delivered a seamless digital experience that helped thousands of small business owners secure funding during a time of unprecedented uncertainty. According to the U.S. Small Business Administration, JPMorgan Chase was the nation's leading PPP lender in 2021.
Date: 2017 - 2025
Category: UX/Product Design
My Roles: Sr. UX/Product Designer - Prototyping - Support Research and User Testing
Social B
Social Coaching App
Many people feel shy or nervous about making the first move in social settings, whether it’s a mixer, networking event, wedding, or night out. For introverts, stepping outside your comfort zone can feel overwhelming while others seem to mingle with ease. But you’re not alone. Many people share this anxiety, and taking that first step can be easier with the right support.
Social B is an app designed to help introverts connect with outgoing, confident social butterflies. Acting as a personal social coach, Social B accompanies users to events and guides them through starting conversations with people they want to meet. Whether it’s a wedding, networking event, party, or social gathering, Social B helps users break the ice, build confidence, and navigate social situations with ease.
Date: October 2013 - May 2016
Category: UX/UI Design - Mobile App
My Roles: Concept - Branding & Idendity - Art Direction - UX/UI Design - User Testing - Visual Design
Sutter Health
Healthcare Cost Estimator Tool
Sutter Health enhances the health and well-being of the communities it serves through a steadfast not-for-profit commitment to compassion, excellence, and accessible, patient-centered health care.
Project Overview: Sutter Health is committed to improving the health and well-being of the communities it serves through compassionate, patient-centered care. To support greater transparency in healthcare costs, I proposed and designed a user-friendly Cost Estimator Tool that helps both current and prospective patients better understand their expected out-of-pocket expenses before receiving care.
The Challenge: Healthcare pricing can be complex and difficult for patients to navigate. Many patients are uncertain about the costs associated with office visits, procedures, insurance coverage, and benefits, making it challenging to plan for medical expenses and make informed healthcare decisions.
The Solution: The Cost Estimator Tool provides patients with a simple, intuitive way to estimate healthcare costs based on their specific needs, insurance coverage, and medical services. The experience was designed to reduce confusion, increase transparency, and empower patients with the information needed to make confident healthcare decisions.
Key Features: • Visit Level Selection – Estimate costs based on the level of care required, including varying levels of emergency and office visits.
• Medical Group Selection – View estimates based on the selected medical group or provider network.
• Insurance Integration – Incorporate insurance plan information to generate more accurate cost estimates. • Benefits Review – Factor in deductibles, co-pays, and coverage details when calculating costs.
• Service Categories – Browse and estimate costs for specific procedures, treatments, and healthcare services. • Secure Messaging – Contact healthcare providers directly through integrated email messaging for additional questions or clarification.
Design Approach: Using a human-centered design process, I focused on simplifying complex healthcare information into a clear, step-by-step experience. Through user research, information architecture, wireframing, and prototyping, I designed an intuitive workflow that guides patients through cost estimation while minimizing cognitive load and improving usability.
Impact: The proposed solution aimed to increase cost transparency, improve patient confidence, reduce administrative inquiries, and create a more seamless digital healthcare experience for both patients and providers.
Date: November 2016
Category: UX/UI Design - Mobile App
My Roles: UX/UI Design - Art Direction - Mobile and Visual Design
Suki
Doggie App
Suki is a playful, easy-to-use app designed to help dog owners keep their pets happy, safe, and connected. With real-time GPS tracking and customizable Safety Zones, owners can monitor their dog’s location and enjoy greater peace of mind. The app simplifies everyday pet care by making it easy to schedule grooming appointments, routine vet visits, and locate dog-friendly hotels while traveling.
Beyond safety and care, Suki helps dogs and their owners stay active and social. Users can discover nearby dog parks complete with addresses and photos, while dogs can share pictures of their furry friends through profiles that include contact information. It’s a fun way to build connections and create a thriving community for both pets and their people.
Date: 2018
Category: UX/UI Design - Mobile App
My Roles: Owner/Design Lead - Art Direction - Mobile and Visual Design
Instant Museum
Museum Locator on the GO
When traveling in Europe or any major city, I love exploring museums and checking out their latest exhibits. Iconic spots like the Louvre, Metropolitan Museum of Art, Uffizi Gallery, Centre Georges Pompidou, National Gallery in London, MOMA, Tate Modern, Musée d'Orsay, and de Young each offer unique permanent collections and rotating exhibits. Wouldn’t it be amazing to have all this information right at your fingertips?
Instant Museum is the ultimate app for travelers and tourists with smartphones. No matter where you are, Instant Museum instantly shows you the current exhibits at museums in your city. Plus, you can easily purchase advance tickets right through the app, making your museum visits hassle-free.
Date: April 2013
Category: UX/UI Design - Mobile App
My Roles: Concept - Branding & Idendity - Art Direction - UX/UI Design - User Testing - Visual Design
Traditions
Year-Round Holiday Store
Traditions is a year-round holiday store located in Canoga Park, Southern California. Their original website was in need of a makeover, so I took the initiative to redesign it with a retro vintage style. For Halloween, I incorporated earth tones and umber hues to give it a seasonal, nostalgic feel. The products are now neatly organized by holiday and category for easy browsing. I also designed their mobile app, featuring a clean, user-friendly interface that complements the store’s new look.
Date: May 2014
Category: UX/UI Design - Mobile App - Website
My Roles: UX/UI Design - Redesign - Art Direction - Mobile and Website Design
Out of Body
Art Opening for Ruben Ireland Group Show
Out of Body was a captivating group show curated by Ruben Ireland at the Gauntlet Gallery. With its stunning black and white pieces, I wanted to create a video that truly captured the essence of the exhibit. The theme of "Out of Body" evoked a Gothic style, so I used a distressed film effect for the border to frame the walkthrough. On the left, I incorporated a carousel of the artworks. To add to the atmosphere, I deliberately used an inverted countdown clock, creating an eerie sense of time. For the final touch, I chose the haunting track "Chatter Box (Pt 2)" by Book of Love to complement the mood.
Date: April 2014
Category: Motion Graphics
My Roles: Concept - Art Direction - Videography - Visual Design
Movies and Actors Infographics
My favorite genres, movies and celebrities
As a lifelong fan of the big screen, I created this infographic set showcasing my favorite movie genres, films, and celebrities. The infographic features a variety of elements, including charts, a map with cinema listings in San Francisco, and some iconic movie quotes for a fun, cinematic experience.
Jasmine Garden is a campaign I created to revitalize their branding and identity. I redesigned their branding to better capture its essence. The new logo, featuring a single jasmine flower alongside the brand name, exudes elegance and simplicity. I also developed a modern, easy-to-navigate website to enhance their online presence. To increase visibility, I created striking signage boards strategically placed around the city, aimed at attracting more customers and strengthening their presence in the community.
Date: May 2015
Category: Campaign
My Roles: Art Direction - Creative Concept - Redesign - Visual Design
Tri-Well
Holistic Center
Tri-Well was a conceptual holistic wellness center. The center key focus is healing the body, mind and spirit. I created their logo using the three basic geometric shapes. The Circle represented the body, Square - the mind, and Triangle - the spirit. I designed the invitation using a dye-cut technique. The brochure has a textural coding in the back. I designed the two collateral pieces with the feel of peacefulness and zen.
Date: December 2012
Category: Campaign
My Roles: Concept - Branding & Identity - Art Direction
